Shipping — how your goods get to you
Applies to https://memoryb2b.com · Last updated: 2026-11-11
Payment and dispatch
Orders are shipped within 2 working days after payment is received, subject to the lot and the destination being as agreed on the order confirmation. Payment is in full before shipment unless the order confirmation says otherwise.
Method and transit time
Goods go by international express courier (DHL / FedEx / UPS) to your delivery address; larger lots can go by air freight. Typical transit from Shenzhen, counted from dispatch:
| Destination | Express — typical window | Air freight — typical window |
|---|---|---|
| Japan | 2–4 working days | 4–8 working days |
| United States | 3–6 working days | 5–10 working days |
| Europe | 3–6 working days | 5–10 working days |
| Middle East (Gulf) | 3–6 working days | 5–10 working days |
These are the carriers' own typical windows, not a commitment: once the goods leave, the carrier's tracking is the authority. Freight and insurance are confirmed in writing per shipment, on the carrier and the weight of your lot.
Freight — what to expect
Consignments of 21 kg and above (the usual case for a lot of modules or cards) move on our express account rates out of Shenzhen. Indicative 2026 range, per kg:
| Destination | Express, 21–100 kg | Example: 30 kg consignment |
|---|---|---|
| Japan | US$ 3–5 / kg | US$ 90–150 |
| United States | US$ 5–8 / kg | US$ 150–240 |
| Europe | US$ 5–8 / kg | US$ 150–240 |
| Gulf (UAE, Qatar, Kuwait, Bahrain) | US$ 5–9 / kg | US$ 150–270 |
- Larger lots (100 kg and up) go by air freight, typically US$ 4–7 / kg depending on lane and season; tell us the destination and we quote the lane.
- Small parcels under 21 kg are quoted individually — per kg they run several times the heavy-lot rate.
- Freight and insurance are confirmed in writing per shipment, and shipping on your own carrier account is welcome (FCA Shenzhen).
- Import duty, import taxes and customs clearance at the destination are the buyer's responsibility and are not included in these figures.
Indicative 2026 rates from our carriers' published rate cards, not a quotation: fuel surcharges, remote-area delivery and season move them. Send the destination and the weight and the freight is confirmed in writing together with the goods price.
Packing
- Anti-static protection inside the module or chip tray, foam-lined cartons outside; larger lots on pallets.
- Cartons are sealed and labelled with the part numbers that were quoted and shipped.
- The lot test record travels with the goods.
- Packing is chosen for the mode of transport and the destination agreed on your order.
Tracking and documents
- A tracking number is issued as soon as the shipment leaves, and goes out to you against your own order.
- The commercial invoice and packing list carry the same part numbers that were quoted and shipped.
- Any additional document your destination requires is confirmed per order, before shipment.
- Import duty, import taxes and customs clearance at the destination are the buyer's responsibility; our quotation does not include them.
Before you pay
Lots are supplied from Shenzhen and can be inspected before shipment; lot photographs and test records are available for the specific lot. Title passes on full payment; risk passes according to the agreed Incoterm. Condition and quantity claims are handled as set out on our warranty page.
Questions on a specific shipment: email aya@memoryb2b.com or message us on WhatsApp.
Ms Aya